Shipping policy
We deliver to all areas across Egypt.
The moment you complete your purchase, your delivery will be processed. You will receive a confirmation email to the email registered, which includes the goods you have ordered and their cost. After your order is received by the shipping courier, you will receive a text message including the order tracking number and delivery schedule.
Delivery & Return Options:
- Home Delivery (2 - 7 working days)
Standard delivery & Returns charge for the following areas is EGP 110:
- Cairo
- Giza
Standard delivery & Returns charge for the following areas is EGP 125:
- Alexandria
- Delta Governorates
Standard delivery & Returns charge for the following areas is EGP 130:
- Suez Canal Governorates
Standard delivery & Returns charge for the following areas is EGP 140:
- Upper Egypt Governorates
Standard delivery & Returns charge for the following areas is EGP 155:
- Red Sea & North Coast Governorates
Return Policy
When you opt for an order/item return, return shipping fees are subtracted from the return amount in addition to deducting the original delivery fees.
Greater Cairo; Flat return fee = EGP 110
Alexandria; Flat return fee = EGP 125
Delta; Flat return fee = EGP 125
Suez Canal; Flat return fee = EGP 130
Upper Egypt; Flat return fee = EGP 140
Red Sea = EGP 155
